Terms & Conditions

These terms provide general conditions for using the Luxury Black Car NYC website and reservation services. The specific price, vehicle, itinerary and service conditions shown in your confirmed reservation are part of your booking agreement.

Reservations

Customers are responsible for providing accurate pickup, destination, passenger, contact and flight information.

Pricing

Quoted or estimated prices may depend on the selected service, vehicle, itinerary, time, distance, tolls, parking, waiting time, additional stops and other booking details.

Passenger responsibilities

Passengers must comply with applicable law, vehicle safety requirements and reasonable chauffeur instructions.

Changes and delays

Trip changes are subject to availability and may affect price. Traffic, weather, road closures, airport operations and events can affect travel times.